74% of Contractors Say AI Is Key to Efficiency — But Only 1 in 4 Actually Use It
ServiceTitan’s 2026 report found that 74% of residential contractors see AI as key to efficiency — but only about 1 in 4 actually use it. Belief is nearly universal; adoption is still the exception. Here’s what that gap means for your shop, and why the contractors closing it first this year will be hard to catch next year.